![]() ![]() Swipe/DIP Transaction: Any transaction done manually by swiping or dipping the card are swipe transactions. Purchase related: These are transactions done at a merchant outlet and can be classified as follows: These may be either domestic or international transactions. The various types of transactions for which disputes may need to be raised are grouped as below: ![]() If it does not help, close the window and click ‘Compose a Mail’ againĬontact CitiPhone at 18/ +91 22 4955 2484ĭon’t have a user ID/ password? Click here to create your User ID, generate your password and start using Citibank online.įorgot your User ID? To retrieve it in 3 steps online, Click here.įorgot your IPIN (Internet Password)? Click here to reset it in just 3 steps online. Take help from ‘Ask me’ to get an instant answer. You can also write to us by Login to Citibank Online by Clicking hereĪfter logging in, navigate to Banking> Other Services and Queries> Your Queries> Compose a Mail, to write an email to us. For Credit Cards, navigate to Credit Card->Click on the Card on which you wish to raise a dispute->Scroll to the bottom of Account Statement->Select Dispute->Select transaction you wish to dispute.For Debit Cards, navigate to Banking->Click on Account on which you wish to raise a dispute->Scroll to the bottom of Account Statement->Select Dispute->Select transaction you wish to dispute.To raise a dispute, log in to Citibank Online: You may report a dispute through any of the below mentioned channels: ![]()
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